Refund policy
RETURN POLICY
You may return items within 14 days of purchase for a full refund. To initiate a return, visit our Returns Portal.
With Checkout+ — if you opted in at checkout, your returns and exchanges are completely free. No fees, no fuss.
Without Checkout+ — a $15 return fee applies for refunds, and a $15 exchange fee applies if you'd like to swap for a different size or style.
We cover return shipping costs only if the return is due to our error (incorrect or defective item). Once we receive and inspect your item, your refund will be processed promptly.
EXCHANGES
We are happy to exchange items if, for example, the size is not right. If you wish to exchange and have not opted into checkout+ there will be an additional cost for shipping the new item. Again, all returns should be sent back to us in their original packaging, with swing tags included.
SALE ITEMS
We do not accept returns or exchanges on sale items unless the item is faulty.